Contents

  1. About This Book

  2. Chapter 1

    1. 1 Introduction to Project Management

    2. 1.1 Project Management Defined

    3. 1.2 Project Definition and Context

    4. 1.3 Key Skills of the Project Manager

    5. 1.4 Introduction to the Project Management Knowledge Areas

  3. Chapter 2

    1. 2 Project Profiling

    2. 2.1 Using a Project Profile

    3. 2.2 Project Profiling Models

    4. 2.3 Complex Systems and the Darnall-Preston Complexity Index

    5. 2.4 Darnall-Preston Complexity Index Structure

    6. 2.5 Using the Darnall-Preston Complexity Index to Measure Organizational Complexity

  4. Chapter 3

    1. 3 Project Phases and Organization

    2. 3.1 Project Phases and Organization

    3. 3.2 Project Phases and Organization

  5. Chapter 4

    1. 4 Understanding and Meeting Client Expectations

    2. 4.1 Including the Client

    3. 4.2 Understanding Values and Expectations

    4. 4.3 Dealing with Problems

  6. Chapter 5

    1. 5 Working with People on Projects

    2. 5.1 Working with Individuals

    3. 5.2 Working with Groups and Teams

    4. 5.3 Creating a Project Culture

  7. Chapter 6

    1. 6 Communication Technologies

    2. 6.1 Types of Communication

    3. 6.2 Selecting Software

  8. Chapter 7

    1. 7 Starting a Project

    2. 7.1 Project Selection

    3. 7.2 Project Scope

    4. 7.3 Project Start-Up

    5. 7.4 Alignment Process

    6. 7.5 Communications Planning

  9. Chapter 8

    1. 8 Project Time Management

    2. 8.1 Types of Schedules

    3. 8.2 Elements of Time Management

    4. 8.3 Critical Path and Float

    5. 8.4 Managing the Schedule

    6. 8.5 Project Scheduling Software

  10. Chapter 9

    1. 9 Costs and Procurement

    2. 9.1 Estimating Costs

    3. 9.2 Managing the Budget

    4. 9.3 Identifying the Need for Procuring Services

    5. 9.4 Procurement of Goods

    6. 9.5 Selecting the Type of Contract

    7. 9.6 Procurement Process

  11. Chapter 10

    1. 10 Managing Project Quality

    2. 10.1 Standards of Quality and Statistics

    3. 10.2 Development of Quality as a Competitive Advantage

    4. 10.3 Relevance of Quality Programs to Project Quality

    5. 10.4 Planning and Controlling Project Quality

    6. 10.5 Assuring Quality

  12. Chapter 11

    1. 11 Managing Project Risk

    2. 11.1 Defining Risk

    3. 11.2 Risk Management Process

    4. 11.3 Project Risk by Phases

    5. 11.4 Project Risk and the Project Complexity Profile

  13. Chapter 12

    1. 12 Project Closure

    2. 12.1 Project Closure

  14. Glossary

  15. Audio Recordings